Register your sandals with our Endless Comfort Guarantee within 30 days of purchase. We guarantee lifetime comfort against manufacturing defects for Cobian sandals.

You can register your sandals by clicking&#xA0;<a href="https://cobianusa.myshopify.com/pages/endless-comfort-guarantee-form" rel="noopener noreferrer" target="_blank">here</a>. We guarantee the comfort of Cobian sandals for life when you register within 30 days of your initial purchase. If you are not 100% satisfied with the comfort of your Cobian sandals after the 1-year manufacturing defect warranty expires, you may submit a claim. At our discretion, we will replace them or provide a discount code for up to 50% off MSRP on a replacement pair. Shipping costs are at the customer&apos;s expense. **Normal wear and tear is not covered by the guarantee.**

How do I register my sandals for the Endless Comfort Guarantee Program?

Cobian sandals come with a 1-year warranty against manufacturing defects from the purchase date. To start a claim within this period, submit your request.

Cobian sandals come with a comprehensive 1-year warranty against manufacturing defects starting from the date of purchase. To initiate a warranty claim within this period, please <a href="https://www.cobianusa.com/pages/warranty-claim-form" rel="noopener noreferrer" target="_blank">CLICK HERE.</a>Please note that warranty replacements are subject to Cobian Footwear&apos;s discretion. Issues such as wear and tear, misuse, or buyer alterations will be evaluated and approved on a case-by-case basis. Proof of purchase is required for a full replacement, and Cobian reserves the right to inspect the sandals. If your sandals are beyond the 1-year warranty but registered under our Endless Comfort program, you can still submit a claim.Through our <a href="https://www.cobianusa.com/pages/cobian-guarantee" rel="noopener noreferrer" target="_blank">Guarantee/Warranty program</a>, we offer either a free replacement or a 50% discount code for a replacement pair. If your claim is approved, you will receive an email containing a coupon code equivalent to the cost of your defective sandals. You can use this warranty coupon on our website to order a new pair of sandals. Simply enter the code at checkout to redeem it. Please note that shipping is not included in the warranty replacement.Please allow up to 2 weeks for our Warranty Department to process your claim. The sandals you originally purchased may not be currently available in our inventory. For information on our current stock, please visit <a data-fr-linked="true" href="https://www.cobianusa.com/">www.cobianusa.com</a>. If you have any questions regarding your claim, please contact our customer service department at <a data-fr-linked="true" href="mailto:support@cobianusa.com">support@cobianusa.com</a>.&#xA0;

What is your warranty policy?

To file a warranty claim for damaged or defective sandals, please provide your purchase details and photos of the issue. While proof of purchase increases the chances of a full replacement, claims are reviewed on a case-by-case basis, and a resolutio

To file a warranty claim for damaged or defective sandals, please provide your purchase details and photos of the issue. While proof of purchase increases the chances of a full replacement, claims are reviewed on a case-by-case basis, and a resolution may still be possible without it. Eligible claims may result in a coupon code to order a replacement pair from our website.<a href="https://www.cobianusa.com/pages/cobian-guarantee" id="isPasted">https://www.cobianusa.com/pages/cobian-guarantee</a>

How do I submit a Cobian Warranty Claim for damaged or defective sandals?

Need help? Contact our customer service team.

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Cobian Footwear

Learn about our Endless Comfort Guarantee and discover how our Warranty Team handles your claim.

Warranty

Has my order shipped?

How do I track my order?

How do I change quantities or cancel an item in my order?

Can I modify an order after it has been placed?

Order Status

What are your shipping costs?

How long will it take for my order to ship?

Where do you ship?

Do you deliver to PO boxes?

Do you deliver to APO and FPO addresses?

Do you deliver to U.S. Territories?

Ensuring Accurate Deliveries: The Importance of Verifying Your Shipping Address

Christmas Holiday Shopping/Order Deadlines 2024

Shipping

How do I clean my Cobian sandals?

How do I clean my Cobian slippers?

Protect Your Sandals: Understanding the Effects of Sun Exposure

What can Affect My Sandals' Durability?

Product Care

What is your Return/Exchange Policy

How can I exchange or return an item I've ordered?

How long will it take for my return to be processed?

How long will it take to receive my refund?

What is the returns and exchanges policy for Cobian sandals?

Returns & Exchanges

Size Chart

How should I choose the right size for Cobian sandals and slippers?

Are Cobian sandals available in wide sizes?

Sizing

Christmas Holiday Order Deadlines 2024