Cobian accepts Returns and Exchanges for items purchased directly at CobianUSA.com. For assistance with Returns and Exchanges of Cobian products purchased directly from a retail partner, contact the store or seller for assistance. We have a 30-day re

<div id="isPasted" style="box-sizing: border-box; text-align: center; color: rgb(28, 29, 29); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><h1 style="box-sizing: border-box; font-family: var(--typeHeaderPrimary),var(--typeHeaderFallback); font-weight: var(--typeHeaderWeight); letter-spacing: var(--typeHeaderSpacing); line-height: var(--typeHeaderLineHeight); display: block; margin: 0px 0px 20px; font-size: var(--typeHeaderSize); text-align: left;" id="refund-policy">Refund policy</h1></div><div style="box-sizing: border-box; color: rgb(28, 29, 29); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box; font-family: var(--typeBasePrimary),var(--typeBaseFallback); font-weight: var(--typeBaseWeight); letter-spacing: var(--typeBaseSpacing); line-height: var(--typeBaseLineHeight); font-size: var(--typeBaseSize); -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px;">Cobian accepts Returns and Exchanges for items purchased directly at CobianUSA.com. For assistance with Returns and Exchanges of Cobian products purchased directly from a retail partner, contact the store or seller for assistance.<p style="box-sizing: border-box; font-family: var(--typeBasePrimary),var(--typeBaseFallback); font-weight: var(--typeBaseWeight); letter-spacing: var(--typeBaseSpacing); line-height: var(--typeBaseLineHeight); font-size: var(--typeBaseSize); -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px;">We have a 30-day return policy, which means you have 30 days from the date of purchase to make a return. To be eligible for a return, your item must be new, unworn or unused, with tags, and in its original packaging. You&#x2019;ll also need the receipt or proof of purchase. Simply use our self-serve&#xA0;<a href="https://returns.cobianusa.com/" style="box-sizing: border-box; color: var(--colorLink); text-decoration: none; background: transparent; border-bottom: 2px solid rgba(28, 29, 29, 0.1); position: relative;" title="Cobian Returns &amp; Exchanges Portal">Returns &amp; Exchanges Portal</a> to begin your return. Once your return has been received and processed, we will issue a refund to your original payment method minus the cost of the return shipping label.<p style="box-sizing: border-box; font-family: var(--typeBasePrimary),var(--typeBaseFallback); font-weight: var(--typeBaseWeight); letter-spacing: var(--typeBaseSpacing); line-height: var(--typeBaseLineHeight); font-size: var(--typeBaseSize); -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px;">Please remember it can take up to several days for your bank or credit card company to process and post the refund to your account.<p style="box-sizing: border-box; font-family: var(--typeBasePrimary),var(--typeBaseFallback); font-weight: var(--typeBaseWeight); letter-spacing: var(--typeBaseSpacing); line-height: var(--typeBaseLineHeight); font-size: var(--typeBaseSize); -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px;">Exchanges You can exchange eligible items through our&#xA0;<a href="https://returns.cobianusa.com/" style="box-sizing: border-box; color: var(--colorLink); text-decoration: none; background: transparent; border-bottom: 2px solid rgba(28, 29, 29, 0.1); position: relative;" title="Cobain Returns &amp; Exchanges Portal">Returns &amp; Exchanges Portal</a>. Exchanges can only be made for the same style and price as your current item.<p style="box-sizing: border-box; font-family: var(--typeBasePrimary),var(--typeBaseFallback); font-weight: var(--typeBaseWeight); letter-spacing: var(--typeBaseSpacing); line-height: var(--typeBaseLineHeight); font-size: var(--typeBaseSize); -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px;">You are responsible for return shipping costs but Cobian will cover the shipping cost on the new exchanged item. Exceptions / Non-Returnable items Unfortunately, we cannot accept returns on gift cards.</div></div>

What is your Return/Exchange Policy

We're sorry if our product didn't meet your expectations! We'd be glad to help you return or exchange your item. To be eligible for a return or exchange, please make sure your item is in the same condition you received it — unused, with original tags

We&apos;re sorry if our product didn&apos;t meet your expectations! We&apos;d be glad to help you return or exchange your item. To be eligible for a return or exchange, please make sure your item is in the same condition you received it &#x2014; unused, with original tags and packaging intact. Please note, we are only able to process returns and exchanges if the product was purchased at cobianusa.com.If you ordered the wrong size or color, don&apos;t worry, we&apos;ve got you covered for an exchange.&#xA0;You can send your item back to us within 30 days of purchase.You can exchange eligible items through our <a href="https://returns.cobianusa.com">Returns &amp; Exchange Portal</a>. Exchanges can only be made for the same style and price as your current item. Please note that we do not cover return shipping costs unless the item has a defect.&#xA0;However, Cobian will cover the shipping cost on the new exchanged item.Once we receive your item, we&apos;ll process an exchange or refund as requested. Thank you for shopping with us, and please reach out if you need any further assistance!

How can I exchange or return an item I've ordered?

It will take approximately 3-5 business days for our Returns Department to process and issue the refund. Please allow an additional 3-5 business days for the refund to reflect on your card statement. In some cases, the bank processing time may extend

It will take approximately 3-5 business days for our Returns Department to process and issue the refund. Please allow an additional 3-5 business days for the refund to reflect on your card statement. In some cases, the bank processing time may extend. If you haven&apos;t received your refund after 10 business days, please feel free to contact our customer support for assistance.

How long will it take to receive my refund?

If you need to return or exchange an item, visit our Returns & Exchanges Portal on our website. Your item must be in new, unworn, or unused condition, with the original tags and packaging, along with the receipt or proof of purchase. Items are eligib

If you need to return or exchange an item, visit our <a class="fr-strong" href="https://returns.cobianusa.com/" rel="noopener noreferrer" target="_blank">Returns &amp; Exchanges Portal&#xA0;</a>on our website. Your item must be in new, unworn, or unused condition, with the original tags and packaging, along with the receipt or proof of purchase. Items are eligible for return within 30 days from the date of purchase.Please note that return shipping costs are the customer&#x2019;s responsibility, but Cobian will cover shipping for the new exchanged item.To start the return or exchange process, provide your order number and the shipping address zip code when accessing the portal. We have a strict 30-day return policy, and the portal will not accept returns after this time frame.For exchanges, if the fit is incorrect, select &#x201C;Item was damaged&#x201D; as the reason for return during the process. This will place your return &#x201C;under review,&#x201D; prompting you to email photos to our customer service team.

What is the returns and exchanges policy for Cobian sandals?

Need help? Contact our customer service team.

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Cobian Footwear

Experience hassle-free shopping at Cobian USA! Learn about our easy returns and exchanges policy to ensure your complete satisfaction. Buy your favorite sandals with peace of mind.

Easy Returns & Exchanges at Cobian USA - Shop With Confidence

Learn about our easy returns and exchanges policy to ensure your complete satisfaction. Buy your favorite sandals with peace of mind.