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Returns & Exchanges

Learn about our easy returns and exchanges policy to ensure your complete satisfaction. Buy your favorite sandals with peace of mind.

How can I exchange or return an item I've ordered?

We're sorry if our product didn't meet your expectations! We'd be glad to help you return or exchange your item. To be eligible for a return or exchange, please make sure your item is in the same condition you received it — unused, with original tags

How long will it take for my return to be processed?

Please allow 3-5 business days after we've received your return for your exchange/refund to be processed.

How long will it take to receive my refund?

It will take approximately 3-5 business days for our Returns Department to process and issue the refund. Please allow an additional 3-5 business days for the refund to reflect on your card statement. In some cases, the bank processing time may extend